Refunds #

What is a Refund? #

Refunds can be used in case a player purchases an Asset unintentionally or needs to be refunded their purchase for other reasons. Refunding an Order in LootLocker is an easy and simple process.

Refunding an Order #

To refund an Order, navigate to the Order tab in the Player Manager interface. There you will see a list of all Order Transactions associated with the Player. Find the Order in question and use the Inspect button to view more details about the Order. When you have found the Order you would like to refund, click the Refund button. This will immediately refund the purchased Assets and return the Currency to the Player’s wallet.

Note: Only purchased Assets can be refunded. Assets granted through other LootLocker systems cannot be refunded.